Permit Portal Guide · Updated 2026

Tyler EnerGov Self Service Permit Portal — Direct Links & Status Tracking

Tyler EnerGov Self Service is a municipal permit and licensing portal built by Tyler Technologies and deployed by US cities that have standardized on Tyler's community-development software stack — including the City of Pasadena, CA (residential, commercial, historic, and ADU permits) and the City of Pomona, CA. SignedOff monitors both EnerGov portals live.

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How EnerGov Works

Tyler EnerGov Self Service installations are typically hosted at agency-branded subdomains, for example mypermits.cityofpasadena.net/EnerGov_Prod/SelfService for the City of Pasadena. The Self Service front-end supports anonymous permit lookup by record number or property address, inspection result browsing, and — for account holders — application submission, fee payment, and inspection scheduling. Several Tyler EnerGov deployments, including Pasadena, sit behind a Cloudflare bot challenge at the public-portal edge, which materially changes how automated monitoring must be implemented (headless-browser-based polling rather than a direct httpx request). Tyler EnerGov permit numbers are agency-configured and typically follow a type-year-sequence format similar to Accela (for example BLD2024-01234).

Portal URL pattern
mypermits.<agency-domain>/EnerGov_Prod/SelfService
Permit number convention
Agency-configured, typically type prefix + four-digit year + sequence (e.g. BLD2024-01234)

How SignedOff Monitors EnerGov Permits

SignedOff monitors Tyler EnerGov Self Service portals for Pasadena and Pomona on a recurring schedule to detect plan-check transitions, inspection scheduling, and expiration deadlines. For agencies that front EnerGov with a Cloudflare bot challenge (including the City of Pasadena), monitoring uses a headless-browser polling approach rather than a direct HTTP request. No agency login or API credential is required from the permit holder — polling uses the same anonymous record-lookup interface available to any public visitor.

Official Portal Links by City (2)

Frequently Asked Questions

What is Tyler EnerGov Self Service?
Tyler EnerGov Self Service is a municipal permit and licensing portal built by Tyler Technologies. US cities that have standardized on Tyler's community-development software stack use EnerGov Self Service as the public-facing surface for residential, commercial, historic, and ADU permitting, inspection scheduling, and fee payment.
Which cities use Tyler EnerGov?
SignedOff currently tracks Tyler EnerGov Self Service for the City of Pasadena, CA (mypermits.cityofpasadena.net) and the City of Pomona, CA (connect.pomonaca.gov). Additional EnerGov jurisdictions will be added as permit-volume data justifies them.
Does SignedOff currently monitor EnerGov permits?
Yes — SignedOff monitors Tyler EnerGov portals live for both Pasadena and Pomona. Nightly sync jobs detect plan-check transitions, inspection scheduling, and expiration deadlines, and email the permit holder when anything changes.
Why is EnerGov harder to monitor than Accela?
Several Tyler EnerGov deployments — including Pasadena — front the public Self Service portal with a Cloudflare bot challenge, which blocks direct HTTP polling and requires a headless-browser approach instead. This is a higher-overhead adapter to build than a typical Accela Citizen Access instance, which is why SignedOff prioritized the Accela portfolio first.
How does SignedOff monitor EnerGov permits?
SignedOff polls each agency's public Self Service portal on a recurring schedule to detect plan-check transitions, scheduled inspections, and expiration deadlines, using the same anonymous record-lookup interface available to any public visitor. No agency login or API credential is required from the permit holder.
How is Tyler EnerGov different from Accela Citizen Access?
Tyler EnerGov and Accela Citizen Access are competing community-development platforms built by different vendors (Tyler Technologies and Accela, Inc. respectively). A given US city uses one or the other, not both. The City of Pasadena runs EnerGov; neighboring South Pasadena runs Accela Citizen Access at aca-prod.accela.com/COSP. The two systems look and behave differently from a monitoring perspective, so separate adapters are required.

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